Meet Ignite

Business experience.
Technical depth.

AI specialists for retail, bringing senior operating and transformation experience together with consulting, data and engineering.

Why we work this way

We know change has to work
on a busy Tuesday.

A good idea is only useful if it fits the way your business actually works.

Our founders have led technology and transformation inside organisations. They understand the competing priorities, the systems that don’t quite join up and the people who need to feel confident about a change.

Our consultants and technical specialists work alongside your business and technology teams. We connect commercial priorities to architecture, engineering and the changes people need to make.

The people behind the conversation

Meet Neil and Craig.

Neil Holden speaking at an Ignite event

Co-founder · Strategy & growth

Neil Holden

Neil brings more than 25 years in retail technology and transformation, including experience as Group CIDTO at Halfords. He connects the possibilities of technology with the choices business leaders face.

Craig Bentley

Co-founder · Operations & transformation

Craig Bentley

Craig’s experience spans retail, supply chain, logistics and business transformation, including work with Halfords and HSBC. His focus is on making change workable for the people who need to put it into practice.

Architecture, delivery and operations

The people who help turn plans into working solutions.

Jay and Constanza bring technical design, delivery and operational experience to the work we do with your team.

Jay Wyke

AI Architect

Jay Wyke

Jay designs AI solutions around the systems, data and people a business already has. His work brings together solution architecture, platform integration, security and human review, connecting technical decisions to what the business needs to achieve.

Constanza Bustamante

Senior Delivery & Operations Manager

Constanza Bustamante

Constanza helps turn business requirements into organised delivery. Her experience spans business analysis, enterprise data and finance automation, bringing together planning, commercial governance and coordination across the people doing the work.

See how we deliver with your team

What working together should feel like

Clear advice. Open conversations. Work that moves forward.

You can ask the question

We make space for different levels of knowledge and explain things in language people can use.

The advice follows your needs

We’re independent. The tools and approach should fit your business and the people using them.

Your team stays involved

We work with the people doing the job, share what we learn and help build confidence and capability.

Recognition along the way

Proud to be shortlisted.

Birmingham Tech Awards

Start-up of the Year

2025

British Data Awards

Data for Good Consulting Initiative

2026

Birmingham Tech Week Awards

Scaleup of the Year

2026

Talk to Ignite

What would you like AI to change?

In 30 minutes, we’ll talk through what you want to change, the systems you use and where you need help. If there is a fit, we’ll agree the next conversation.

UKAI logo

Proud members of UKAI, the UK AI Trade Association.

Institute of Directors Code of Conduct for Directors supporter logo

Proud supporters of the IoD Code of Conduct for Directors.

Cyber Essentials certification logo

Cyber Essentials certified.
View our certificate