Privacy Policy

At Ignite AI Partners, we are committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information. 

1. Information We Collect 

Personal Information: We collect personal information such as names, job titles, company information and email addresses when you voluntarily provide it to us (e.g., through contact forms or direct communication), or when we identify that your professional role indicates a legitimate interest in our services. This may include adding business contacts to our CRM for the purposes of sales engagement, relationship management, and sending relevant updates.

Browsing Behavior: Through cookies and website analytics, we track and analyse your browsing behavior to better understand how our visitors interact with our website. 

Sales Engagement and Document Analysis: We use CRM and sales engagement platforms. When we share documents, we may collect analytics data to help us understand engagement and support you during the sales process.

2. How We Use Your Information 

Marketing Communications: We may send marketing or informational communications where we have your consent, or where we believe we have a legitimate interest in contacting you based on your professional role and our existing or potential business relationship. You can opt out of these communications at any time using the unsubscribe link or by contacting us directly.

Website Analytics: We analyse your browsing behaviour to enhance our website functionality and improve user experience. 

Sales Communications & Pre-Contractual Engagement: Where we are in active discussions with you or your organisation, we may process engagement data (such as email opens, link clicks, and document views) under our legitimate interest in operating and improving our sales process. This information allows us to understand your requirements and provide relevant support ahead of any potential contract.

3. Data Protection 

Security Measures: Your personal information is securely stored using standard Microsoft 365 security features, ensuring the protection of your data against unauthorised access, alteration, or destruction. 

Cookies: Cookies are used to enhance your experience on our website. You have the option to accept or decline cookies through your browser settings. 

4. Third-Party Disclosure 

We use trusted third-party service providers, to process data on our behalf for CRM, email communication, document sharing, and sales analytics. These providers act as data processors and comply with GDPR. We do not sell or share your data with any third parties for marketing purposes.

5. International Data Transfer 

Whilst we do not transfer your information internationally our CRM provider may process data outside the UK/EU, including the United States. 

6. Your Rights 

You have the right to view, update, or delete your personal information at any time after it has been submitted to us. You can opt out of our communications using the unsubscribe link in our emails, or you can contact us directly to request that your details be updated or removed from our database.

7. Contact Us 

If you have any questions or concerns regarding our privacy practices, please contact us at hello@igniteaipartners.com. 

This Privacy Policy may be updated periodically, and we will post any changes on this page to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.